Shipping policy

Please refer to your selected shipper for their policies, STORE NAME does not hold any influence and or steak in any of the shipping companies available for you to choose on our online store. Please refer to their websites for their individual policies.

Because of this we produce your order as quickly and as accurately as possible, then ship out with your chosen carrier. We have seen over the previous months due to Covid-19 shipping is not reliable and should not be seen as a steadfast timeline when you choose a specific carrier/shipping speed.

As we noted in our refund policy, if you receive a damaged order please fill out the Damage Form which you can find "here" and email with detailed photos to XXXXX.ca and we will re-print your oder and send it out as our earliest convenience.

Please ensure your shipping label is accurate and complete as we are not responsible for misdirected orders because of input errors by you. If an order is returned to us it will be your responsibility to correct the address and pay to re-ship the order to you.